Accessibility Statement

Cardtel Lounge wants customers to be able to access important product, policy and customer-service information and use the online store as independently as reasonably possible.

Our Commitment

Accessibility is an ongoing process. We aim to identify and improve barriers that can make it more difficult to browse, understand information or complete common shopping tasks.

Accessibility Reference

We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a reference for accessibility improvements where reasonably practicable.

Keyboard Navigation

We aim for important links, navigation and form controls to be usable without requiring a mouse where reasonably possible.

Page Structure

We aim to use clear headings, paragraphs, lists and links so important information is easier to understand and navigate.

Images and Alternative Text

Where an image communicates meaningful information, we aim to provide appropriate text alternatives or surrounding text where reasonably possible.

Color and Readability

We aim to maintain readable text and useful contrast between text, backgrounds and interactive elements.

Forms and Checkout

We aim for important forms and checkout steps to present understandable labels, instructions and error information where reasonably possible.

Zoom and Responsive Use

We aim for website content to remain reasonably usable on different screen sizes and when customers enlarge text.

Focus and Interactive Elements

We aim for important interactive elements to provide clear keyboard focus and understandable labels where reasonably possible.

Third-Party Services

Some website functions rely on Shopify or other third-party services. Cardtel Lounge may not have complete control over the accessibility of third-party interfaces or external websites.

Ongoing Improvements

We may make accessibility improvements as the website, theme, content and services change.

Need Accessibility Assistance?

If you experience difficulty using the website, contact us and describe the page, feature or information involved. Where reasonably possible, we will try to provide the information or assistance another way.

Accessibility Feedback